Natalie Kroll on HR’s AI Playbook and Transforming Employee Experience for the New Season
- Natalie Kroll
- Sep 13
- 3 min read
Updated: Sep 24
Just as football fans are lacing up their cleats for a new season, HR teams are stepping onto their own high-stakes field, armed with AI playbooks and ready to score big on employee experience. Forget the old-school drills, this year’s performance reviews, budget battles, and open enrollment sprints are getting a tech-powered makeover, and everyone’s invited to the revolution!

Why AI Tools Matter in HR
AI-powered solutions alleviate repetitive administrative burdens and deliver personalized feedback, skill-based training, and actionable analytics for both managers and employees. By automating manual workflows and surfacing important trends, AI enables HR teams to focus on culture-building, strategic planning, and real-time coaching, resulting in deeper engagement and higher satisfaction at every point in the employee journey. From seamless onboarding to dynamic career development, AI is quickly moving from a support act to center stage in people operations!
Spotlight on Yoodli: Practice and Upskilling
Yoodli lets employees practice interviews, presentations, and crucial conversations with AI-generated feedback, allowing for skill refinement in a no-risk virtual environment. It offers real-time coaching on delivery, inclusivity, and clarity, helping every employee grow their confidence and communication competency before big meetings or review cycles. Managers can use Yoodli to assign tailored roleplays or training modules, giving everyone on the team an equitable opportunity for development.
Spotlight on ToughDay: Workforce Resilience
ToughDay (also known as Tuffy) provides employees with a private, AI-powered channel for support and expert guidance on workplace concerns before they escalate. It offers confidential advice to resolve stressors and complaints rapidly, building trust and encouraging early issue reporting, which in turn helps organizations reduce attrition and improve culture. HR can harness ToughDay’s analytics to identify trends, target interventions, and support mental wellness during peak stress periods.
Fast-Moving Trends in HR AI
Top AI HR tools now offer customized learning paths, 360-degree feedback cycles, anonymous engagement surveys, and predictive analytics to help spot flight risks and close skill gaps, making HR more strategic and responsive to employee needs. Platforms like ClearCompany, GrowthSpace, BetterUp, and CultureAmp deliver automated review processes, real-time engagement nudges, and guided action planning, shifting HR from a reactive role to proactive talent development. Modern AI-driven applicant tracking systems (ATS) use natural language processing and predictive models to sort, rank, and engage candidates automatically, leading to faster hiring and better-quality matches, several companies report cutting their time-to-hire by more than two-thirds after AI implementation.
With AI-powered internal mobility tools, employees can discover new growth opportunities tailored to their skills and aspirations, while generative AI helps HR leaders forecast future talent needs and pivot hiring strategies in real time. Tools analyzing sentiment in employee surveys and communications give early warnings on disengagement and burnout, unlocking targeted interventions that can lift retention rates by 25% or more.
Real-World AI in Action
Industry leaders like JP Morgan and Unilever have already demonstrated that AI-driven video interview review, sentiment analysis, and personalized skill-building not only accelerate hiring but also boost diversity and reduce attrition. Some companies now utilize self-improving, agentic AI that adapts screening criteria, schedules interviews, and guides candidates autonomously, as seen in cutting-edge deployments at both large enterprises and agile startups.
HR’s Next Play: Blending Humanity and Technology
AI is not replacing HR’s critical human touch; it’s amplifying HR’s ability to connect, coach, and support each employee at scale. By weaving together smart automation and personalized insights, HR teams can create new paths for employee success and foster a healthy, motivated workplace, turning every challenge into an opportunity for growth and innovation.
The future of HR is powered by AI. These tools are quickly becoming essential for teams looking to build more resilient, positive cultures and deliver a standout employee experience, season after season.
Ready to Redefine HR with AI?
Natalie Kroll is pioneering the use of secure, agentic AI to transform HR into a people-first, data-driven powerhouse. Connect with Natalie to explore how People Science and AI can elevate engagement, retention, and performance in your organization.



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